Introduction
La Fédération des Coopératives du Nouveau-Québec is subject to federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Quebec Act Respecting the Protection of Personal Information in the Private Sector (Bill 25). La Fédération des Coopératives du Nouveau-Québec takes all issues relating to confidentiality very seriously and has policies and procedures in place to comply with these laws.
What information do we collect?
La Fédération des Coopératives du Nouveau-Québec collects information on its website in two ways:
- Directly: when you provide your information by signing up for our newsletter or filling out other forms on our website.
- Indirectly: activities on our website such as browsing, which cannot be associated with any specific individual. This information is stored and used for technical and statistical purposes. It helps us to have a better understanding of the number of visits, the most visited pages, the technology used by visitors, the referring sites, and the visitors’ country of origin. The exchanged information includes:
- The domain of your internet service provider;
- Your IP address;
- The type of browser (Chrome, Firefox, etc.) and operating system (Windows, Mac OS, etc.) used;
- The date and time of your visit;
- The pages you visit;
- The referring website address, if you access the Fédération des Coopératives du Nouveau-Québec website from another website.
Why do we use your information?
The information you provide may be used to:
- Improve our website offers;
- Send periodic emails;
- Personalize your experience by responding to your needs;
- Provide information or resources you have requested;
- Improve customer service;
- Prevent potentially prohibited or illegal activities for security purposes.
How do we protect your information ?
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following electronic and physical measures:
- Encrypted communications using TLS protocol;
- Access management - authorized person;
- Access management - person concerned;
- Network monitoring software;
- Antivirus and antimalware;
- Computer backup;
- Passwords and multi-factor authentication;
- Firewalls;
- Premises access codes;
- Security personnel;
- Surveillance cameras.
In addition, our policies, procedures and code of ethics are clearly communicated to our staff and consultants, and we ensure that they are respected and adhered to.
Use of Google Analytics
The site of La Fédération des Coopératives du Nouveau-Québec uses Google Analytics, a Web audience measurement tool.
Google Analytics uses "cookies" to collect information about your use of this website, which is stored on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
The information collected by the tool includes, but might not be limited to: the pages you visit, the date, time, duration and frequency of your visits, and the links you click on, your computer's operating system type and language, the name of your Internet service provider and your geographical location (region). Your IP address is also collected, but anonymized (truncated) to ensure the confidentiality of your information. Anonymizing an IP address prevents it being used to identify an individual user.
Google uses the information collected only to produce statistics and reports on navigation on this site, which enables the government to improve its electronic service provision. Under no circumstances will Google link the information collected on this site with any other data held by Google.
Do we disclose information to third parties?
La Fédération des Coopératives du Nouveau-Québec does not sell, trade or transfer your personal information to third parties. We may disclose your information to trusted business partners when required to provide the services we contract with you, as long as they agree to keep the information confidential.
Third-party links
The website of La Fédération des Coopératives du Nouveau-Québec may contain links to third-party websites. Our privacy policy is in no way linked to that of third-party websites.
Compliance with the Children's Privacy Protection Act
La Fédération des Coopératives du Nouveau-Québec complies with COPPA. Our website is intended for people aged 13 and over.
Your consent
By using our website, you agree to our privacy policy. You can update your preferences or unsubscribe from our newsletter at any time here XXXXXXXXXXXXXX
Responses to job offers and unsolicited applications
We keep the candidates’ documents (Resume, cover letter, etc.) for a maximum of 3 years. Documents are then securely destroyed.
Changes to the privacy policy
La Fédération des Coopératives du Nouveau-Québec has the right to modify this privacy policy and related procedures at any time without notice. Changes will be posted on this Web site and will be effective when posted. Your use of the Web site following such modifications constitutes your agreement to be bound by this policy as modified or amended. For this reason, we encourage you to review this policy each time you use the Web site, especially when you provide Personal Information.
This Privacy Policy was last modified on DATE.
Contact us
If you have any questions about our privacy policy, you can contact us using the information below.
Privacy Officer
If you have a question, concern or complaint about the handling of your personal information, you may contact the Privacy Officer by e-mail at confidentialite@fcnq.ca
Your message must include your name and contact details, the nature of your request, the name of the department or person you have already contacted,